Privacy Policy

Welcome to the website (the “Site”). The Site is owned by Recordati Rare Diseases Canada Inc. (“Recordati Canada”). This Privacy Policy is designed to tell you about Recordati Canada’s practices regarding the collection, use and disclosure of information you may provide on the Site. Please read the entire Privacy Policy before submitting information on the Site. This Site is intended for the use by residents of Canada.

The Site is an interactive online service operated by Recordati Canada. By using the Site, you signify your agreement to this Privacy Policy and Recordati Canada’s Terms of Use. Whenever you submit information via the Site, you consent to the collection, use and disclosure of that information in accordance with this Privacy Policy and the Terms of Use.

What Information is Collected?

We may ask you to provide us with personal information in certain areas of the Site on a voluntary basis.

In particular, information will be collected and used in the following situations:

Some of the information that you submit to us may be “personally identifiable information” (that is, information that can be uniquely identified with you, such as your full name, address, e-mail address, phone number, and so on). By voluntarily providing and submitting this information to us, you knowingly consent to our use of this information in accordance with this Privacy Policy. You are under no obligation to provide this personally identifiable information to us. If you do not want us to collect your personally identifiable information, please do not provide it to us.

Recordati Canada may also collect non-personal information, such as IP addresses, numbers of site visits and tracking patterns of page viewing in order to monitor the performance of the site and to make improvements to it.

Use and Disclosure of Information

Personally identifiable information may be used, by way of example, for such purposes as to deliver services, such as information, newsletters or other information that you request; to develop or continue a business relationship with you; to respond to your requests for information about products or services or to respond to any other question posed by you; for employment purposes; and for legal compliance, such as adverse event reporting. In some cases, this will involve sharing of information with our contractors if necessary to support our business (e.g., technical support providers).

We may also combine personal information from users to create a summary of aggregate, non-identifiable data that we use for our business purposes, including research to improve our products and analyses that may help us better market our products.

We may disclose your personally identifiable information in the following instances:

Access and Correction: You have a right to know about the personal information that Recordati Canada holds about you. You also have a right to request correction or amendment of the information that Recordati Canada holds about you if it is incorrect or deletion of such information. If you wish to exercise these rights please contact us by post or e-mail at the address shown in the “Contact” section below.

External Links

This Site provides links to various websites that we do not control. When you click on one of these links, you will be transferred out of the Site and connected to the website of the organization or company that you selected. Even if an affiliation exists between the Site and a third-party website, we exercise no control over linked sites. Each of these linked sites maintains its own independent privacy and/or data collection policies and procedures. If you visit a website that is linked to our Site, you should consult that site’s privacy policy before providing any personal information.


This Site incorporates safeguards to protect the security, integrity, completeness, accuracy and privacy of the personal information we have collected and we have put in place reasonable precautions to protect information from loss, misuse and alteration. Our security and privacy policies are periodically reviewed and enhanced as required and only authorized individuals have access to the information you provide us.

Terms and Modifications to Privacy Policy

Recordati Canada may modify this Privacy Policy at any time, at its discretion and modifications are effective upon being posted on the Site. You are responsible for reviewing this Privacy Policy periodically to ensure that you are aware of any changes to it.


This Site is not directed to children and Recordati Canada does not knowingly solicit information from any children. We will not knowingly collect personally identifiable information via the Site from children.

International Users

This Site is intended for use only by Canadian. residents and you have indicated that you are a Canadian resident by entering this Site.

Contact Details

If you have any questions about this Privacy Policy, the privacy practices of this Site or if you want to exercise any of the rights that you are given under this Privacy Policy you can contact:

Recordati Rare Diseases Canada Inc.

Last Updated: [02/2017]
See also our Terms of Use Agreement